Florida First Class Villas LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your Personally Identifiable Information when you visit our website, make a reservation or otherwise interact with our services.
1.1 When you visit our website, make a reservation, create an account or contact us, we may collect personal information including but not limited to your name, mailing address, email address, phone number, payment details, booking details, travel dates, preferences and communication history.
1.2 We may also collect technical information such as IP address, browser type, device information and website usage data.
1.3 When using services such as live chat, contact forms, support tickets or newsletters, additional information may be provided voluntarily by you.
2.1 We collect information when you register on our website, place a booking, subscribe to a newsletter, complete a form, communicate with us by email or phone, use live chat, open a support ticket or provide feedback on our services.
3.1 We use your personal information for the following purposes:
4.1 Personal data is processed based on one or more of the following grounds:
the performance of a contract
compliance with legal obligations
legitimate business interests
your consent, where required
5.1 Our website is regularly scanned for security vulnerabilities and malware.
5.2 Personal information is stored on secure systems and accessible only to authorized personnel who are required to keep this information confidential.
5.3 Sensitive payment information is encrypted using Secure Socket Layer technology and processed through certified payment gateway providers. We do not store credit card information on our own servers.
6.1 We use cookies to enhance your experience, remember preferences, analyze website traffic and improve functionality.
6.2 Cookies help us understand how visitors interact with our website so we can improve content and usability.
6.3 You may choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
7.1 We do not sell or trade your personal information to outside parties.
7.2 We may share information with trusted third parties who assist us in operating our website, processing payments, managing reservations, providing IT services or delivering guest services, provided they agree to keep this information confidential.
7.3 We may disclose information when required by law or to protect our rights, property or safety.
8.1 Our website may contain links to third party websites. These websites have their own privacy policies and we are not responsible for their content or practices.
9.1 We may use analytics services such as Google Analytics to understand website usage and improve performance.
9.2 We do not currently use Google AdSense, but may do so in the future in accordance with applicable regulations.
10.1 Users may visit our website anonymously.
10.2 A link to this Privacy Policy is clearly visible on our website.
10.3 Any changes to this Privacy Policy will be posted on this page.
10.4 You may update or request changes to your personal information by contacting us via email or phone.
10.5 We honor Do Not Track signals where supported by the browser.
11.1 We do not knowingly collect or market personal information from children under the age of 13.
12.1 In the event of a data breach affecting personal information, we will notify affected users by email within seven business days, in accordance with applicable laws.
13.1 We collect email addresses to process reservations, respond to inquiries, provide service updates and send relevant information.
13.2 Marketing emails are sent only where permitted and include clear unsubscribe options.
13.3 You may unsubscribe from marketing communications at any time by using the link provided in our emails.
14.1 You have the right to request access to your personal data, request corrections, request deletion where legally permitted, object to certain processing activities and request data portability.
14.2 Requests may be submitted by contacting Florida First Class Villas LLC directly.
15.1 Florida First Class Villas LLC reserves the right to update this Privacy Policy at any time. The most current version will always be available on our website.
For questions regarding this Privacy Policy or your personal data, please contact:
Florida First Class Villas LLC
Email: office@floridafirstclassvillas.com
Cape Coral, Florida
